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24 July 2011

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May I add a short observation? During this whole time period, JNJ was also supposedly pursuing a major Lean implementation. I wonder how well that turned out? Adam Zak

PS In the spirit of full disclosure, I have, sadly, been a JNJ shareholder during the course of these shenanigans. At least I don't own any media stocks, that I know of, anyway...

I used to be a proud J&J employee from 2005-2009.

Used to be an employee, used to be proud.

Adam, I think it's hard to generalize about J&J and Lean. The company is so decentralized, it seemed that there were different flavors of Lean and varying degrees of adherence to Lean principles. I only worked in one operating company, but it surely didn't seem like a "Lean culture" to me.

During the time when J&J was having problems I purchased J&J products. So I believe it’s my fault that the company had so many problems. I ignored various quality problems with their products. And I neglected to notify the company’s quality department.

I take full responsibility for my carelessness and my poor performance as a consumer.


Jim, I must confess to stocking some Tylenol here at the office as well. Consider me guilty of contributory negligence.

It's possible that the restructuring itself may have caused some problems and a better job looking over the faults of the company may have been necessary before going through with the restructuring plan previously put in place.

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