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03 July 2007

Comments

Hi Kevin. Thanks for this important and thought-provoking post. There's more than enough food production capacity in the world to fix world hunger, it's a question of distribution. Technology push has created a false bottleneck called processed food in place of affordable local produce, and a false scarcity of free time because of ubiquitous e-mail as a replacement for conversation. We create more complex systems to distribute and deliver this food / information, which results in us commuting to office buildings to where we manage these systems via computers, picking up our burgers and fries on the way to the...

Actually Dan wrote that particular post, but I agree that it is very thought-provoking from several angles.

the LEM may have only had 32K of ram but it had enough bandwidth to transmit video and audio back to earth.

Also in 81 when Bill Gates infamously said "640k ought to be enough for anybody" consumers were buying tons of vhs cassets and still some betamax cassets each capable of storing hours of uncompressed video.

To mitigate the problems with informational "obesity," we can use the same tools that we use to control the shopfloor: visuals, 5S processes, and standardized work. We should all be held accountable for how we create, store, transmit, and respond to electronic information. The problem is that without a basic level of stability in our cyberspaces, we can't really standardize all of the activities that occur in them.

I say we go to the gemba to grasp the situation and then create some standards, teach them to everybody, and audit compliance with them religiously. Then, we get the IT folks to develop some poka-yoke devices to help us knuckle-draggers avoid fouling up the whole system.

Right on! There is so much excessive computing power/storage today it causes people to be totally careless when it comes to there systems and they become unmanaged wastelands... then somebody convinces them they need a data warehouse to manage it all, sort of like an old school business that thinks they need a warehouse management whizbang package to handle the excessive inventory.

-Jim

Mike: I think you're right about the value and importance of 5S. Rigorously applying 5S to one's paper and electronic data enables us to keep what we need, dump what we don't, and focus on how we're actually adding value. Check out my comments on this issue here: www.timebackmanagement.com/blog/5S_Aint_Just_About_Hammers

Jim: check out the blog post referenced above to see what Chevron and Credit-Suisse are doing (and spending!) to address the data bloat.

Dan--- I think I read that post before, but went back and revisited it... flagging document importance? interesting stuff and I find it hard to believe that for 80% of the work a simple three ring binder could contain the most pertinent information.

I give them credit for attempting to do something but it seems like trying to bandage the problem instead of addressing why they have so much data in the first place. I have been involved in putting in these archival/purge systems before (for email) and it causes people to pack rat information even more by saving copies of everything to there own PC.

-Jim

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    Kevin is president of a medical device company and consults and speaks on a variety of lean enterprise topics.
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