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20 July 2005

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Comment #1
I was in a plant in southern China a few years ago and came across a sight that has stayed with me ever since. There was a young guy sitting in front of a small, old stamping press. It literally had a manual feed - the guy was using his hands to pull steel from a coil hanging on a wooden rack and positioning it under the tool, then bringing the press down with a foot pedal. There were no safety guards, no feed mechanisms - nothing. Just a 40 year old stamping press chunking out small parts. Not more than forty feet away was a brand new, state of the art, fully automated RAM EDM machine - $400K at the very least. After seeing these two pieces of equipment almost side by side in the same plant I was struck by the fact that the Chinese are very, very good at using the appropriate level of technology for the job. American plants I know tend to be either over-automated or under-automated. The trick is to use just the right amount of technology, as the Chinese seem to do so well.

Observation #2
Roger Smith spent billions at GM for automation - all for naught. Investment and lean are, in fact, closely tied. Investing solely for the sake of reducing direct labor costs, as American manufacturers have done for years does not accomplish much. Our engineers have to be unleashed to invest in technology that improves quality and reduces cycle time. Investments in flexibility are very much in keeping with lean manufacturing. Investing in labor saving robots is the same old ineffective approach that has proven not to work.

The U.S. automotive industry demonstrates this issue as well: very efficient, lean manufacturing making vehicles using an outmoded business model. They are finding it difficult to lowe rtheir costs another 25% to match offshore competition but persist in continuing to use "efficient mass production" methods instead of flexible, highly responsive operating systems that leverage the proximity-to-market advantages they currently enjoy. There's too much inventory in the current operating system and the discounts and rebates to sell the inventory are killing the profitability of a large number of tier I suppliers. Being lean in the wrong operating system is a recipe for disaster. The example of the steel industry is a good one. So is furniture, textiles, automotives, the list can go on.

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